Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Billing (6) All related billing FAQ	DIY Package (3) Strictly for DIY Package	Domain Reseller (6) All about our domain reseller program.
Hosting (2) Web Hosting Technical Issues	Pre-Sales (15) Information for Pre-sales FAQ	Support (2) Everything for Technical Support

Most Popular Articles

Can I upgrade my space or bandwidth? Is there any charges?
Yes you can. Below are the details for charges allocated. 1GB of Storage = RM80 per year Metered Bandwidth Overages = RM2/month per GB
Views: 610

What type of support do you offer? Is there any charges?
We offer Free 24 x 7 x 365 First Level Technical Support. Our support team is working on shifts 24 x 7 x 365 including public holidays and is ready...
Views: 603

Can I pay by Cheques?
E-hosting accept payment by cross cheques to "NIKHOST TECHNOLOGY". Please refer to our website: www.e-hosting.com.my and click Contact Us
Views: 601

99.9% Uptime Guarantee
We are confident that our services are reliable. That is why we offer a 99.9% uptime guarantee.
Views: 559

Do you offer refund?
E-hosting policy stated that "NO Refund" for services/products subscribed with us. This is shown in our TOS.Please contact Sales...
Views: 535